What is your shipping policy?

Ground shipping is a flat rate of $7.95. FedEx expedited shipping charges are determined by the weight of the items you order, as well as your location. You will have two options for expedited shipping: FedEx 2 Day and FedEx Standard Overnight. Please note there is a small handling fee applied at checkout due to current fluctuations in global freight. 

Orders typically ship within 2-4 business days (M-F) from Covington, VA. Saturday delivery is available if the package is shipped USPS Priority Mail. Personalized items will ship in 3-6 business days. *Please allow for 1-5 business days to ship during high-volume times (sales or holidays).

Orders placed after 11AM EST will be filled the next business day. This applies to all shipping methods, including 2Day and Standard Overnight.

All SCOUT rugs are made-to-order and ship from a separate warehouse in Georgia within 5 to 7 business days of your order date. You will receive your rugs in a separate box from the rest of your SCOUT purchase. Rugs cannot be shipped with FedEx 2 Day or FedEx Standard Overnight.