How can I confirm that my order was placed successfully? – SCOUT Customer Support

You should receive two automated emails regarding your order:

Order confirmation: This will confirm that your credit card has been charged and your order is being processed.
Shipping confirmation: This email confirms that your order has shipped from our warehouse in Covington, VA. You will receive a tracking number to use via the FedEx or USPS tracking service.

If there are any problems with your order, our Customer Service team will email and/or call you with any questions or updates.